Our Crisis and Field Incident Management Teams (IMT), based on the U.S. Department of Homeland Security’s National Incident Management System (NIMS), incorporates existing best practices into a comprehensive national approach to domestic incident management, and is applicable at all jurisdictional levels and across all functional disciplines. This system applies across all phases of incident management: prevention, mitigation, preparedness, response, recovery, and resumption.
Antero uses the Incident Command System (ICS) designed by the NIMS. Our model of the ICS allows for a rapid, flexible, and efficient response to incidents. The ICS is modular and scalable, allowing the response to (de)escalate uniformly with the incident without loss of command continuity.
Antero’s IMTs are comprised of a Crisis Commander- Corporate Activities (CC), Incident Commander-Field Activities (IC), Command Staff, and General Staff. The CC and IC are responsible for the overall management of the response, including the coordination of Command and General Staff activities. The Command Staff includes the Public Information Officer, Safety Officer, Legal Officer, Liaison Officer, and Security, Information, and Intelligence Officer.
Antero uses a notification system to communicate with external stakeholders in the event of an emergency. The third party notification system is a web-based notification service, offering immediate and simultaneous one, to many communications using wired and wireless communication devices (telephone, SMS devices, and email). The system provides automated and remote problem-solving capabilities to improve communication in large organizations—both internally and externally. It enables the recipient to send an immediate reply to resolve an issue and/or convey a new status condition to the appropriate person(s) or groups.
The system sends time-sensitive notifications through multiple devices, including cell, one- or two-way SMS devices, and email. Messages may be sent to all communication devices at the same time, or in any defined order. Other features of the system are:
- Delivery of notifications in real time
- Recipients can select any number of predefined response choices
- Allows secure storage and management of user contact data
- Allows grouping of users to better organize contacting recipients
- Allows grouping of notifications and delivery of unique messages to different groups of recipients and devices
Antero’s company-wide pandemic, business continuity, and disaster recovery policies and procedures allow for continued communication and continuity of significant operations across the Appalachian region. During a pandemic, Antero expects employees and contractors who exhibit pandemic disease symptoms to quarantine themselves. In 2020, we implemented a work-from-home program where 85% of our workforce has worked remotely, with minimal interruption to established business processes. Our executives rely upon situation progress reports to make decisions concerning the workforce. The Antero Crisis Team works with local officials and emergency management agencies to assist with procedures for activating and terminating the pandemic response plan. Strong execution of our pandemic plan has resulted in ZERO Antero work-related COVID-19 infections to date.
Preventive measures implemented as part of our pandemic plan to combat COVID-19 include:
- Use advanced disinfectant and cleaning processes
- Temperature screening kiosks
- Adaptive PPE program
- Health questionnaires
- Mobile testing protocols for field operations
- Implemented a work-from-home program